A FAMILY FIRST COMPANY
For Madison Telecommunications, success is defined by employee and customer satisfaction.
Our employees are an indispensable part of our business. Developing a work environment that rewards them for their hard work is imperative to attracting and retaining quality employees. They are the face that greets our customers, so we strive to do everything we can to make sure that face is a smiling one. Understanding our customers and being able to satisfy their needs is crucial to the strength of our business. Strong customer service policies and cutting-edge training, implemented in exciting new ways will ensure both customer and employee satisfaction.
At Madison Telecommunications, success is not only about getting results, but, also, about how we get them.
CUSTOMER TESTIMONIALS
Quick installation, friendly staff, Good service so far.
It already appears better than the competition. The installer was absolutely great. He communicated to us throughout the process. We appreciate that. Thanks.
You came when you said you would and did what you said you would. Technician was very kind and helpful. Everything was perfect. The service tech that came to our house was absolutely technically savvy and connected our four outlets in a reasonable time. Done early and professionally and the tech gave exceptional customer service.
The tech explained the new box that he brought and the new remote control. I had no clue how to work any of it before. He was very helpful and made it very simple. He was very knowledgeable.
First, the technician was very well mannered. He was professional and courteous. He went about his business doing what he had to do and still provided exceptional service. He checked to see if I knew how to use the apparatus and remained to see if there were any questions. Thank you.
The technician assured us even with the problems that he was having, he would make sure that all the TV’s would be set up today and that was exactly what happened. Thank you!!
The technician was very thoughtful that my elderly mom was in the home. He involved us in trouble shooting, making us feel comfortable with what he was doing and what we were receiving.
He was so professional and he was so kind.
He was very fast and friendly. He came on time, was very nice and actively made sure everything was working before he left.
The technician came early. He was friendly, he hooked everything up in an hour and worked quickly since I had a doctors appointment. Great job!!!